Children's Safety & Kids Content Policy

Last updated: May 2026

Poodles & Friends aims to create calm, creative, and emotionally supportive experiences for children through storytelling, music, visual communication, and gentle educational content.

At Poodles & Friends, the safety and well-being of children is extremely important to us.

Our goal is to create a positive, creative, and safe environment where children and families can enjoy educational songs, stories, and learning materials.

1. Family-Friendly Content

All content created by Poodles & Friends is designed to be:

  • family-friendly

  • safe for children

  • educational and positive

Our songs, videos, games and learning materials aim to support creativity, learning, and enjoyment for young audiences.

Poodle Talk App is a gentle, child-friendly chat experience designed to offer simple reassurance and emotional support.

It is not a replacement for a parent, teacher, or qualified professional.

The responses provided by the poodle characters are designed to be calm, kind, and supportive, but they do not provide medical, psychological, or professional advice.

If a child is feeling worried, upset, or unsafe, we strongly encourage them to speak to a trusted adult such as a parent, teacher, or caregiver.

Poodle Talk App is designed to minimise the collection of personal information and does not require children to provide personal details to use the experience. We aim to create a safe, comforting space for children, but all interactions should be supported by adult guidance where appropriate.

Poodle Talk App is intended for general wellbeing and gentle support only. If a user expresses serious distress, harm, or unsafe situations, the application is designed to encourage seeking help from a trusted adult. If you believe a child may be at risk, please contact appropriate local support services immediately.

Poodle Talk App is not an emergency or crisis support service. If a child may be in immediate danger or requires urgent support, please contact appropriate local emergency or safeguarding services.

Poodle Talk App is designed for guided, balanced use and is not intended to replace professional medical, mental health, safeguarding, or educational support.

Poodle Talk App may use anonymous engagement counters to understand how features are used (such as picture cards, emotion buttons, or age modes). These counters are not linked to identity and are used solely to help improve accessibility features and better support different communication styles.

More details - Click here for Poodle Talk - Safety & Use Policy

2. Parental Guidance

While our content is designed to be safe for children, we encourage parents and guardians to:

  • supervise children while they are online

  • review content with younger children

  • guide children in safe internet use

Parents and guardians play an important role in helping children have a safe digital experience.

3. Protection of Children's Privacy

Poodles & Friends does not knowingly collect personal information from children under the age of 13.

Children should not submit personal information such as:

  • names

  • email addresses

  • contact details

If we become aware that personal information from a child has been submitted, we will remove it promptly.

4. External Platforms

Some of our content may be available through third-party platforms such as:

  • YouTube

  • Spotify

  • Apple Music

  • Amazon Music

  • other streaming platforms

These platforms have their own safety and privacy policies, which parents may wish to review.

5. Responsible Content Creation

We aim to ensure that all content created under Poodles & Friends promotes:

  • kindness

  • creativity

  • positive learning experiences

  • respect for others

We do not create content that is harmful, inappropriate, or unsafe for children.

6. Reporting Concerns

If you have any concerns about content on this website, please contact us and we will review the issue promptly.

7.GDPR & Privacy

If you are located in the United Kingdom or European Economic Area (EEA), you may have certain privacy rights regarding your personal information under applicable data protection laws, including the UK GDPR and EU GDPR.

We aim to handle personal information responsibly, transparently, and with care. If you have any questions regarding your data or privacy, please contact us.

8. Contact

Poodles & Friends is operated from the United Kingdom and aims to follow responsible safeguarding, privacy, and child-safety practices appropriate to our services and audience.

For questions about this Children's Safety Policy, please contact:

Poodles & Friends
Email: shop@poodlesandfriends.uk

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